All Systems Operational

About This Site

Welcome to the Shopware Cloud status page!
Wherever possible, necessary maintenance to our Cloud Services will be announced here.

Shopware Cloud Application Operational
90 days ago
100.0 % uptime
Today
Shopware Cloud Infrastructure Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Past Incidents
Jul 11, 2020

No incidents reported today.

Jul 10, 2020
Completed - The scheduled maintenance has been completed.
Jul 10, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 15:15 CEST
Scheduled - We will be updating all shop instances to a new application version.
Jul 10, 15:12 CEST
Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020
Resolved - There was a problem creating new shop instances starting from 12:50 UTC.
We were able to identify and solve the issue at 14:40 UTC.
Jul 7, 14:30 CEST
Jul 6, 2020

No incidents reported.

Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020
Resolved - Customer related emails are now fully functional again.
Jul 2, 15:06 CEST
Identified - We identified an issue with our mailing system. Customer related emails like order-confirmation are not being sent.
A fix is being implemented.
Jul 2, 12:02 CEST
Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020
Resolved - The problem with our cache cluster has been resolved. All services are fully operational again.
Jun 29, 12:16 CEST
Monitoring - We have identified a problem with our cache cluster. A fix is being implemented and we are monitoring the results.
Jun 29, 12:07 CEST
Jun 28, 2020

No incidents reported.

Jun 27, 2020
Resolved - Heavy load on one of our database clusters. Users might experience slow performance.
Jun 27, 02:00 CEST